We are extremely lucky to have many community members who support our work. Every day people like you give of themselves so that when someone is in need they have someone to talk to 24 hours a day. We provide support, guidance, information or simply a compassionate ear. For the last 20 years, our 24-hour Crisis & Support Line has been a lifeline for many people, including victim/survivors of sexual assault, caring others and service providers. You can become part of this caring tradition.
RRS has set the dates for our next comprehensive advocate training class. We hope you will consider becoming one of our incredible caring volunteers that staff our support line.
Contact Sue at scurrie@penquis.org to reserve your spot in the training. .
Training begins September 15th!
Q: Will I be volunteering out of a call center?
A: No, you will be volunteering from your home. Advocates have the option of having a pager or having our answering service contact them directly by telephone. Either way, you'll be in the comfort of your own home (or even at a friend's house).
Q: Do callers call me directly at home?
A: No, callers reach our answering service and
then the service contacts the Advocate either by
telephone or pager.
Q: How often do I have to take calls; I have a
very busy schedule?
A: RRS recognizes that people have numerous
responsibilities, so we only ask that Advocates
take one shift per week, one of which per month is
a weekend shift. Our flexible weekday shifts
typically run from 8 a.m.- 5 p.m., 5 p.m. - 11 p.m,
and 11 p.m. to 8 a.m. (To allow for even more
flexibility for our advocates- weekend shifts are
from 8 a.m. to 1 p.m., 1p.m. to 6 p.m., 6 p.m. to
11 p.m. and 11 p.m. to 8 a.m..)
Q: I am a good listener but how will I be
prepared to handle Crisis & Support Line calls?
A: RRS will provide you with a comprehensive
40- hour training program that covers a wide
range of topics to prepare you for all types of
crisis and support calls.
Q: Why should I volunteer for a Crisis & Support
Line, won't it be stressful and depressing? Why
shouldn't I volunteer somewhere else?
A: There are many great volunteer opportunities
in our community. Working for a Crisis & Support
Line is not the easiest job, but it is one of the most
rewarding. As an Advocate you will directly impact
a person's life in a positive way.